This Privacy Policy explains how Propboard ("we," "us," "our") collects, uses, and shares information when you use our website, apps, and related services (the "Service").
1. Information We Collect
A) Account information
When you sign up or sign in, we collect and store:
- Email address
- Account identifiers (e.g., authentication provider user ID)
- Basic profile information (e.g., name, if provided)
B) Subscription and payment information
If you subscribe, payments are processed by our payment processor. We may store:
- Subscription status (active/trialing/past_due/canceled)
- Customer and subscription identifiers (not your full card number)
- Billing history metadata necessary to provide the Service
C) Product usage and preferences
We may store:
- Favorites and tracked players
- Saved boards and filters
- Alert rules, alert events, and notification history
- Email notification preferences and quiet hours (if set)
D) Technical and log data
We may collect:
- IP address, device/browser information
- Basic logs to prevent abuse and debug issues
- Error reports and performance data (if enabled)
2. Cookies and Similar Technologies
We and our service providers may use cookies or similar technologies for:
- Authentication and session management
- Security and fraud prevention
- Remembering preferences (and local storage for onboarding completion)
You can control cookies via your browser settings, but some features may not work properly if cookies are disabled.
3. How We Use Information
We use information to:
- Provide and operate the Service
- Authenticate users and secure accounts
- Deliver alerts and notifications you choose to receive
- Process subscriptions and manage billing
- Prevent abuse and enforce rate limits
- Improve reliability, performance, and user experience
- Comply with legal obligations
4. How We Share Information
We share information only as needed to operate the Service, including with vendors such as:
- Authentication provider (for login)
- Payment processor (for subscriptions)
- Email provider (for sending emails you opt into)
- Error monitoring/analytics provider (for debugging and reliability)
We do not sell your personal information to advertisers.
5. Data Retention
We keep information as long as necessary to:
- Provide the Service
- Maintain records required by law
- Prevent fraud and abuse
- Resolve disputes and enforce agreements
You may request deletion as described below, subject to legal and operational retention requirements.
6. Your Choices and Controls
You can:
- Toggle email alerts on/off in your account settings
- Set quiet hours and daily caps (if available)
- Request access, correction, or deletion of your data by contacting us
7. Security
We take reasonable measures to protect your information, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
The Service is not intended for children. You must be 21+ (or the legal age in your jurisdiction) to use the Service.
9. International Users
If you access the Service from outside the United States, you understand your information may be processed in the United States or other locations where our providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date, and we may provide additional notice for material changes.
11. Contact
Questions or requests about privacy? Contact us at: support@propboard.io